All roles
Rank 4Senior leadership
Head of Department
Heads run a whole department — its teams, its standards and its hiring. There is one Head for each of Accounts & Customer Service, Human Resources, Public Relations, Trust & Safety, Operations and Sales.
Reports to
Deputy Head of Company
Commitment
Departmental ownership
What you'd own
- Oversee the Team Leads, managers and officers in your department
- Set departmental standards, policy and quotas
- Own hiring and promotion pipelines for the department
- Resolve cross-team conflicts and escalations
What we look for
- Proven leadership of leaders
- Structured thinking about process and policy
- Discretion with sensitive staff matters
Next step: Deputy Head of Company
Consistent performance at this rank is what opens the next one.